Villageretreat aims to process your order within 3 business days of receipt. We design and manufacture our own goods and as such have full control of the process. If you need urgent service please ask us by calling , text or email and we will do our best to meet your needs.

Our store is provided by Zyro and you will receive confirmation emails of order receipt and when your item has been dispatched.

We use recognised delivery services provided by third parties. In most cases a tracking number is issued and we can provide this to you on request.